Our people are the most important factor in our success and the main reason our for our clients’ continued business. All of our employees live and breathe the Claritas values and ensure our clients consistently receive high levels of service. We have low staff turnover and our talented employees offer a diverse range of skills that cover all aspects of solution design. Claritas does not employ any contractors and indeed we never use contractors in any element of any of our solutions.
65% of our work force are technically trained and we invest heavily in our technical staff to ensure they have the latest qualifications and are able to offer the best advice and service to our clients. Claritas has a policy of continued education and encourages employees to experiment with new technologies and products. Claritas, along with its employees, holds certifications in Microsoft, Cisco, Checkpoint, VMWare and many other supporting applications and infrastructure appliances.
Claritas’ senior management team is formed of individuals with a wide range of experiences and skillsets within business:
Glenn Scaife, Managing Director
Glenn’s early career was spent at BT, deploying, servicing and writing database applications for the fledgling computer sector. As Microsoft began dominating the computer industry, BT began outsourcing its I.T. needs and Glenn took the opportunity to move into providing third party support, running a helpdesk and servicing hundreds of clients across the UK.
In 1994 Glenn founded his own company, ESBios, writing and designing software programmes and hardware solutions. Recognising the power of the expanding Internet as a major communications medium for interconnected applications, he co-founded Claritas Solutions Ltd in 1997. Under his leadership, the company now has a portfolio of over 250 organisations throughout the UK. Glenn engages with all aspects of the Claritas business, from hands-on application development through to managing and strengthening our customer relationships. Glenn’s vision is for Claritas to continue to grow as an independent business solutions provider by helping organisations ease the burden of I.T. complexity.
Derek Baker, Technical Director
In 1988 Derek started as an electronic engineer apprentice with a world-leading distributor of electronic equipment. Having become the company’s Technical Services Manager, a role which involved the world-wide installation and repairing of I.T. network systems, he moved 11 years later to upgrading and managing the computer systems of a UK wide menswear supplier. He joined Claritas in 2003, and is responsible for all technical and order management teams, ensures smooth service delivery from solution planning through to implementation, and on-going support.
Kirsty Sutton, Finance Director
Kirsty has headed up the accounts team at Claritas since 2013 being responsible for the day-to-day running of the company. She has a joint honours degree in Mathematics and Accountancy from Newcastle University and qualified as a Chartered Accountant in 2003. Kirsty worked in practice at Haines Watts, Leeds before moving into the IT industry in 2005 where she worked for POST cti for eight years before moving to Claritas Solutions.
Jenny Lloyd, Operations Director
Jenny began her working life as Receptionist at Claritas in 2006, and then moved over to the Order Management department, where she took her PRINCE2 Project Management qualification.
Jenny has played an integral part in the growth of the company and now heads up the Operations department entailing Order Management, Project Management and Service Delivery and ensuring the smooth running of the business and its processes, and overseeing client and supplier relationships.